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Subelement F
Other Equipment and Networks:
Section 41
Computers:
The printer will not print a document. Which of the following is NOT a likely reason?
  • Correct Answer
    The graphics card is defective.
  • The printer queue is frozen.
  • The printer may be out of toner or ink.
  • There may be a paper jam in the printer.
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There is no display on the monitor. What are the most likely causes?
  • Bad video card, defective RAM or bad CD-ROM.
  • Correct Answer
    Bad video card, bad 15 pin video connector or no power to monitor.
  • Defective CD-ROM Drive.
  • Fragmented Hard Drive.
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What are the four main functions of the "BIOS" in most computers?
  • BIOS Drivers, Bootstrap Loader, Printer Driver and BIOS Setup.
  • CPU Setup, Disc Partition, USB driver and BIOS Setup.
  • Correct Answer
    P.O.S.T., Bootstrap Loader, BIOS Drivers and BIOS Setup.
  • BIOS Setup, P.O.S.T., CPU Setup and RAM Setup.
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Power is on but the computer will not boot into the operating system. What steps should you take?
  • Make sure the CPU fan is operating normally.
  • Remove the network driver card, clean contacts and reinsert.
  • Remove all external cables and try again.
  • Correct Answer
    Use the BIOS setup mode to check for proper BIOS settings.
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How do you determine the type of disc drives in an XP system?
  • Correct Answer
    Click on Start programs, accessories and system information.
  • Click on System information then Disc Drives.
  • Click on Control panel then Sounds and Audio Devices.
  • Click on Control panel followed by Taskbar and Start Menu.
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What are important considerations when replacing a CD-ROM drive?
  • The speed must be identical to the drive it is replacing.
  • Correct Answer
    The replacement drive should use the same interface system as the old drive.
  • The amount of RAM in the replacement unit must match the old drive.
  • The rate of data transfer must match the old drive.
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